Privacy Policy | HMR Transportation

Privacy Policy

HMR Transportation is committed to protecting the privacy and security of the personal information entrusted to us. This Privacy Policy explains what information we may collect, how we use it, and how we protect it when you use our transportation services or communicate with us.

Information We Collect

We collect only the information reasonably necessary to provide and support our transportation services. Depending on your interactions with HMR Transportation, this may include:

  • Name
  • Email address
  • Mobile phone number
  • Transportation and reservation information
  • Messaging consent and communication preferences
  • Information necessary to coordinate transportation services
  • Information you voluntarily provide when contacting customer support

How We Use Your Information

We use the information we collect for legitimate business and service-related purposes, including:

  • Providing and coordinating transportation services
  • Processing and managing reservations
  • Sending reservation confirmations and service-related communications
  • Providing pickup, drop-off, driver, and vehicle information
  • Responding to customer inquiries and support requests
  • Communicating with customers regarding their transportation services
  • Supporting and improving our business operations and services
  • Complying with applicable legal and regulatory requirements

Information Sharing

HMR Transportation does not sell or rent your personal information to third parties.

We do not share personal information with external parties for their own marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may disclose information when reasonably necessary to provide our services, operate our business, comply with applicable law, respond to legal requests, or protect the rights, safety, and security of HMR Transportation, our customers, or others.

Protection of Your Information

HMR Transportation takes reasonable measures to safeguard the personal information we collect against unauthorized access, use, disclosure, alteration, or destruction. However, no method of electronic storage or transmission can be guaranteed to be completely secure.

Your Privacy Rights

Depending on applicable law, you may have the right to access, correct, or request deletion of personal information we maintain about you.

To submit a privacy-related request or ask questions about how your information is handled, please contact us at:

SMS and Mobile Information

If you choose to receive SMS messages from HMR Transportation, your mobile phone number and messaging consent may be used to provide the SMS services you have requested.

Mobile information, including phone numbers and SMS opt-in data and consent, will not be shared with third parties or affiliates for marketing or promotional purposes.

Additional information regarding our SMS program, including message frequency, opt-out instructions, and help information, is provided in our SMS Terms & Conditions.

Policy Changes

HMR Transportation may update this Privacy Policy from time to time. Any changes will be posted or communicated through appropriate channels. Your continued use of our services after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:

HMR Transportation
Email: dispatch@hmrtrans.com